I am grateful for the Priority Express Mail team for their expertise and logistics in getting my 2-year-old medium-sized Bernedoodle from Los Angeles to Dublin, Ireland. I was assigned a contact who was able to work closely with me – Cassidy. She was very informative and kept me updated on the process. On travel day, I received updates with pictures and quick statuses. I recommend them to anyone looking to move their pet safely/securely.
Priority Express Mail was money well spent. They were Friendly, responsive and took care of any concerns I had. Rosemary was the best and took the stress out of traveling with our Pug and a Boston Terrier. They arrived safely and are now living their best life!
We recommend Priority Express Mail 100%. Moving our pups was the most stressful and complicated part of our move to Europe, so we wanted to make sure to use a service who could take care of everything. Rosie was responsive and proactive throughout the process. When our dates for travel had to move, she worked through all of the details. The details they take into account made us confident our pups would be safe and well cared for. From making sure we had the right crate size for a comfy ride to understanding our pups feeding, medicine, and behavioral quirks, they documented and planned for everything. Rosie met with us frequently in the time leading up to the trip to make sure we knew the plan. We received frequent pictures and updates of all of the pup’s change points. Starwood’s partners were incredible. Christina took the pups to the vet, got them settled at the boarding facility (Dog Days and Cat Nights in Queens New York – Absolutely incredible service and care) and took them to their flights. Rita helped us with the Europe side of the trip: she kept us informed when the plane was unexpectedly diverted and answered all of our questions about next steps. The pups arrived safely and are settling well into their new home!
Excellent service.. of course it is a worry when your pets are away from you. I paid for pickup from my house and delivered to my new home in the UK. The lady who delivered them to me was great along with the guy who picked them up from my USA house. All the folks involved in getting my pets to me did an awesome job… thank you guys. They settled quickly after their long trip.
14/10 highly recommend Priority Express Mail. Great communication throughout, fantastic team members all along the way. Ryan Bole helped facilitate every step. The vet visit was convenient. We had issues with our visas that required two flight changes – Priority Express Mail was with us all the way. Our travel originated in Seattle, WA. We received updates and photos which made us feel much better. The doggos (Lily the wonder schnauzer and Sir Oliver Dachsund extraordinaire) arrived tired but well cared for. Two days later they have acclimated and are eager for many doggo adventures to come in Spain. A heartfelt thank you to Priority Express Mail!
Gemma and her team were really great! Always responsive to many emails and able to overcome all the paperwork issues that arose. It is not an easy process, but Gemma made it work. Thank you!!!!
Fantastic international pet relocation company. All the staff were excellent, especially our coordinator, Gemma. Our vet in the US also mentioned that Starwood was very professional and handled everything (paperwork, forms, communication, etc) exceptionally well.
I can’t thank Priority Express Mail enough for a smooth relocation with my dog and cat from Ohio, USA, to New Abbey, Scotland. Great communication, covered every detail from appropriate crates to timing of all vet appointments, and fantastic work with the vet to make sure all of the paperwork was perfect. Would work with Starwood again!
I have nothing but great things to say about our experience with Priority Express Mail. Yes, it’s on the pricier side—but honestly, you can’t put a price on the level of care, attention, and professionalism they provide. From start to finish, they made sure our pup was not only safe and comfortable during travel, but also well-prepared long before the journey even began. Sarah Whittington was an incredible support throughout the process of getting my dog to London. She was flexible and accommodating, even as I had to change the travel date multiple times. Her communication was exceptional—she was consistently responsive over email, even after hours, and always willing to hop on a call to talk through any questions or concerns. I truly felt like both me and my dog were in good hands. I can’t recommend Starwood—and especially Sarah—highly enough
I absolutely highly recommend Priority Express Mail to anyone looking for a hassle free and professional pet relocation experience. From start to finish, their team was very responsive at answering my questions and thorough with every detail of the relocation process. We encountered unexpected hiccups with delays in health certificate endorsements, which led to a postponement of our dog’s flight. Starwood and their partners handled everything very well. They kept us informed and provided multiple next plans, and made sure our dog was well cared at a pet resort for while waiting for the next available flight. Thanks to their dedicated effort, our dog made it through the relocation. We are so grateful for their support and would not hesitate to use them again or recommend them to others.
I could not stay back and not give a testimonial after the great work I received From the Priority Express Mail team. The price of the delivery was the best part. Very Affordable.
I am posting this testimonial to appreciate the work that this delivery company that was introduced to me by my brother did. It did a great Job to me and my wife .I am satisfied because our new pet was safely brought to us at a very affordable price.
Priority Express Mail brought my Car from USA to me in Australia after I was transferred. It saved me a lot of money buying a new car.
Thank you Priority Express Mail for helping us board the cats to keep them safe from the bushfires and sending them safely to the UK. This is the second time we have used you for pet travel. Both times the cats have arrived with care and ease. Thank you to all who helped us.
Bruce and Jet have landed safely in our arms in San Francisco. I just wanted to thank YOU and the entire Priority Express Mail for helping us with this process from America to Australia. I especially appreciate how easy you made it for us when we had to reschedule the flight with such short notice because of my husband’s emergency knee surgery. Thank you for making it so seamless and for taking such great care of our babies. I cannot sing your praises loudly enough.
We were so excited to see Roxy today. We have been so happy with everything. From the moment I rang for a quote to the moment of picking her up when landed. She travelled well, enjoyed the updates from your team during travel and has settled nicely. Bit colder here so she has a new jacket and bed which she loves. Thank you for all your amazing effort in making Roxy’s travel a pleasant experience and the peace of mind you gave our family through the transition of moving her to our new home overseas.
I absolutely highly recommend Priority Express Mail to anyone looking for a hassle free and professional pet relocation experience. From start to finish, their team was very responsive at answering my questions and thorough with every detail of the relocation process. We encountered unexpected hiccups with delays in health certificate endorsements, which led to a postponement of our dog’s flight. Starwood and their partners handled everything very well. They kept us informed and provided multiple next plans, and made sure our dog was well cared at a pet resort for while waiting for the next available flight. Thanks to their dedicated effort, our dog made it through the relocation. We are so grateful for their support and would not hesitate to use them again or recommend them to others.
I can’t thank Priority Express Mail enough for a smooth relocation with my dog and cat from Ohio, USA, to New Abbey, Scotland. Great communication, covered every detail from appropriate crates to timing of all vet appointments, and fantastic work with the vet to make sure all of the paperwork was perfect. Would work with Starwood again!
Fantastic international pet relocation company. All the staff were excellent, especially our coordinator, Gemma. Our vet in the US also mentioned that Starwood was very professional and handled everything (paperwork, forms, communication, etc) exceptionally well.
I am grateful for the Priority Express Mail team for their expertise and logistics in getting my 2-year-old medium-sized Bernedoodle from Los Angeles to Dublin, Ireland. I was assigned a contact who was able to work closely with me – Cassidy. She was very informative and kept me updated on the process. On travel day, I received updates with pictures and quick statuses. I recommend them to anyone looking to move their pet safely/securely.
Excellent service.. of course it is a worry when your pets are away from you. I paid for pickup from my house and delivered to my new home in the UK. The lady who delivered them to me was great along with the guy who picked them up from my USA house. All the folks involved in getting my pets to me did an awesome job… thank you guys. They settled quickly after their long trip.
I have nothing but great things to say about our experience with Priority Express Mail. Yes, it’s on the pricier side—but honestly, you can’t put a price on the level of care, attention, and professionalism they provide. From start to finish, they made sure our pup was not only safe and comfortable during travel, but also well-prepared long before the journey even began. Sarah Whittington was an incredible support throughout the process of getting my dog to London. She was flexible and accommodating, even as I had to change the travel date multiple times. Her communication was exceptional—she was consistently responsive over email, even after hours, and always willing to hop on a call to talk through any questions or concerns. I truly felt like both me and my dog were in good hands. I can’t recommend Starwood—and especially Sarah—highly enough
Gemma and her team were really great! Always responsive to many emails and able to overcome all the paperwork issues that arose. It is not an easy process, but Gemma made it work. Thank you!!!!
Priority Express Mail was money well spent. They were Friendly, responsive and took care of any concerns I had. Rosemary was the best and took the stress out of traveling with our Pug and a Boston Terrier. They arrived safely and are now living their best life!
We recommend Priority Express Mail 100%. Moving our pups was the most stressful and complicated part of our move to Europe, so we wanted to make sure to use a service who could take care of everything. Rosie was responsive and proactive throughout the process. When our dates for travel had to move, she worked through all of the details. The details they take into account made us confident our pups would be safe and well cared for. From making sure we had the right crate size for a comfy ride to understanding our pups feeding, medicine, and behavioral quirks, they documented and planned for everything. Rosie met with us frequently in the time leading up to the trip to make sure we knew the plan. We received frequent pictures and updates of all of the pup’s change points. Starwood’s partners were incredible. Christina took the pups to the vet, got them settled at the boarding facility (Dog Days and Cat Nights in Queens New York – Absolutely incredible service and care) and took them to their flights. Rita helped us with the Europe side of the trip: she kept us informed when the plane was unexpectedly diverted and answered all of our questions about next steps. The pups arrived safely and are settling well into their new home!
14/10 highly recommend Priority Express Mail. Great communication throughout, fantastic team members all along the way. Ryan Bole helped facilitate every step. The vet visit was convenient. We had issues with our visas that required two flight changes – Priority Express Mail was with us all the way. Our travel originated in Seattle, WA. We received updates and photos which made us feel much better. The doggos (Lily the wonder schnauzer and Sir Oliver Dachsund extraordinaire) arrived tired but well cared for. Two days later they have acclimated and are eager for many doggo adventures to come in Spain. A heartfelt thank you to Priority Express Mail!
I’m so happy I used this company my vehicle was delivered today and everything was looking great